Privacy policy

  

Introduction


1.1       We are committed to safeguarding the privacy of our website visitors and service users.

1.2       This policy applies where we are acting as a data controller with respect to the personal data of www.easchooltours.com website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3       In this policy, "we", "us" and "our" refer to Educating Adventures Ltd. For more information about us, see Section 13.

1.4      This policy was last updated 16th May 2018

 

 

Credit


2.1       This document was created using a template from SEQ Legal (https://seqlegal.com).

 

 

How we use your personal data


3.1       In this Section 3 we have set out:


(a)        the general categories of personal data that we may process;

(b)       in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)        the purposes for which we may process personal data; and

(d)       the legal bases of the processing.


3.2       We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our customer relationship management system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing our legitimate interests, namely monitoring and improving our website and services.


3.3       We may process your account data. The account data may include your name, email address, phone number and school name. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.


3.4       We may process information contained in any enquiry you submit to us regarding services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is consent.


3.5       We may process information relating to our customer relationships, including customer contact information. The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.


3.6       We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.


3.7       We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.


3.8       We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.


3.9       We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.


3.10     We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.


3.11     In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.


3.12     Please do not supply any other person's personal data to us, unless we prompt you to do so.

 

 

Providing your personal data to others


4.1       We may disclose your personal data to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. Information about our group of companies can be found at www.educatingadventures.com/


4.2       We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.


4.3       We may disclose personal data that you have supplied to our suppliers or subcontractors insofar as reasonably necessary for our operations.


4.4       In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

 

International transfers of your personal data


5.1       In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).


5.2       We and our other group companies have offices and facilities in USA, Canada, Japan, Switzerland, United Kingdom, Australia and New Zealand. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.


5.3       The hosting facilities for our website are situated in New Zealand. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to USA, Canada, Japan, Switzerland, United Kingdom, Australia and New Zealand will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.


5.4       Subcontractors are situated in Switzerland, Japan, USA and Canada. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.


5.5       You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

 

 

Retaining and deleting personal data


6.1       This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.


6.2       Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.


6.3       We will retain your personal data as follows:


(a)        As covered in section 3.2 and 3.3 in this privacy policy will be retained for a minimum period of 2 years following date of consent given, and for a maximum period of 10 years following consent given.


6.4       Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 


Amendments


7.1       We may update this policy from time to time by publishing a new version on our website.


7.2       You should check this page occasionally to ensure you are happy with any changes to this policy.


7.3       We may notify you of changes to this policy by email.

 


Your rights


8.1       In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.


8.2       Your principal rights under data protection law are:


(a)        the right to access;

(b)       the right to rectification;

(c)        the right to erasure;

(d)       the right to restrict processing;

(e)       the right to object to processing;

(f)        the right to data portability;

(g)       the right to complain to a supervisory authority; and

(h)       the right to withdraw consent.


8.3       You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by emailing [email protected] and requesting this.


8.4       You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.


8.5       In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.


8.6       In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.


8.7       You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.


8.8       You have the right to object to our processing of your personal data for direct marketing purposes including profiling for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.


8.9       You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.


8.10     To the extent that the legal basis for our processing of your personal data is consent; and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.


8.11     If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.


8.12     To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.


8.13     You may exercise any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 8.

 


About cookies


9.1       A cookie is a file containing an identifier a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.


9.2       Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.


9.3       Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

 


Cookies that we use


10.1     We use cookies for the following purposes:


(a)       authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b)       personalisation - we use cookies to store information about your preferences and to personalise the website for you;

(c)       security - we use cookies as an element of the security measures used to protect our website and services generally;

(d)       advertising - we use cookies to help us to display advertisements that will be relevant to you;

(e)       analysis - we use cookies to help us to analyse the use and performance of our website and services; and

(f)        cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

 


Cookies used by our service providers


11.1     Our service providers use cookies and those cookies may be stored on your computer when you visit our website.


11.2     We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.


11.3     We use Salesforce to manage our customer relations. This service uses cookies for collecting personal data as outlined in section 3.3 and 3.3. You can view the privacy policy of this service provider at https://www.salesforce.com/company/privacy/.

 


Managing cookies


12.1     Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:


(a)       https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)       https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)       http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)       https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)       https://support.apple.com/kb/PH21411 (Safari); and

(f)        https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).


12.2     Blocking all cookies will have a negative impact upon the usability of many websites.


12.3     If you block cookies, you will not be able to use all the features on our website.

 


Our details


13.1  This website is owned and operated by Educating Adventures Ltd.


13.2     We are registered in New Zealand under registration number 1775955, and our registered office is at 34 Domain Road, RD1, 9371, Queenstown


13.3  Our principal place of business is at Unit 14, Shotover Ridge Business park, Glenda Drive, Frankton, Queenstown 9300.


13.4  You can contact us:


(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on the contact number published on our website; or

(d)    by email, using the email address published on our website


We prefer to communicate directly with you by email – this ensures that you’re put in contact with the right person,

Our email is [email protected]

 

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Disclaimer

 

1. Use of website - Your use of this website is subject to these Conditions, the Data Protection and Privacy Policy and our Copyright notice, which may be amended from time to time. You are deemed to have accepted these Conditions, the Data Protection and Privacy Policy and our Copyright notice by your continuing to use the website. Whilst Educating Adventures Limited (‘we’ or ’us’) shall take all reasonable steps to ensure a fast, reliable and accurate service this website is provided on an `as is` and `as available` basis without any representation or endorsement made and we and our associated companies make no warranties of any kind, whether express or implied, in relation to this website including, but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, completeness, accuracy, security, or any implied warranty arising from your access to, use of, reliance on or otherwise of this website. All information on this website is provided in good faith and for general information purposes only. You expressly agree that your use of this website is at your own risk.

 

2. Hyperlinks - For your convenience, we may provide links to other websites or resources that are hosted and maintained by third parties. You acknowledge that the inclusion of such links on the website does not imply any endorsement by us of the material on such websites or any association with their operators and that if you use these links you will be leaving the website. Therefore, your link to such websites is at your own risk. We make no representations regarding the content of any such website and will not be liable for any loss or damage which may arise from the use of such third party websites.

 

3. Use of cookies - To assist your navigation of this website and our prevention of fraud we may send “cookies” from this website to your computer. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of “cookies”. You may choose to disallow “cookies” via your browser but this website may not work properly as a result.

 

4. Viruses - We shall take all reasonable steps to exclude viruses from the website but we cannot guarantee such exclusion and we shall not be liable for any damages to your computer equipment, any loss or corruption of material or data of any material in transit or any loss or corruption of any material or data when downloaded on to your computer system or any other property, by reason of your use of, access to, or downloading of any material from, this website howsoever otherwise. You are recommended to take all appropriate safeguards against viruses before accessing the website, its contents and the underlying software and/or related software.

 

5. Our liability - We shall not in any event be liable to you or to any other person or entity for any incidental, consequential, indirect, special or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, use of, reliance on or otherwise of this website even if we have been advised of the possibility of such damages occurring or such damages are foreseeable. We shall not, in any event, be liable to you or to any other person or entity for any damages arising out of changes made to the content of this website by unauthorised third parties.

Use of this website and these Conditions are governed by and construed in accordance with the laws of New Zealand.

 

"I was very impressed with Educating Adventures. I have organised many school trips and I would say that they are the best school travel company that I have dealt with. They thought of everything and ensured that nothing was missed in the build up to the trip. The EA rep was fantastic, could not do enough for us. "

Mr. Jon Wale, Soham Village College, School Trip to the Grand Canyon - USA

Schools We Work With

Abbotsleigh Auckland grammar school Barker Crofton Eastbrook

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